Process and Workflow Management

When it comes to processes, what matters to companies is compliance as well as the speed, effort, quality and transparency and data with which a process is executed. In many areas, IT solutions such as ERP systems are already established, in others, especially in the areas of administration and management, rather not.

Process and Workflow Management

When it comes to processes, what matters to companies is compliance as well as the speed, effort, quality and transparency and data with which a process is executed. In many areas, IT solutions such as ERP systems are already established, in others, especially in the areas of administration and management, rather not.

Web-based

Control, adapt and view strategies at any time: for every employee, at any time and from any location.

Individual

Need- and goal-oriented implementation of holistic strategy management.

Agile

Once configured and optimized, the software solution can be adapted at any time in an agile, flexible, and scalable manner.

Clear

Detailed reporting and meaningful evaluations are available in real time at the click of a mouse.

Digitization made easy

How can previously non-digitized processes of varying complexity be digitized easily and flexibly during ongoing operations without burdening the organization with a lot of effort?

With the MSO No-Code Framework, processes can be easily configured via the admin area and digitized for the user:

Add process, create process steps, add users, data, fields, calculations, documents, email, roles and rights as desired and the process can be executed, tracked and evaluated!

Automated workflow

Processes can be started manually based on events or automatically via interfaces. Data can be automatically populated via interfaces and dependencies. Responsibilities and deadlines for the individual processing steps of a process can be predefined automatically depending on the event. When a processing step is completed, the responsibility and deadline for the next step are set accordingly and the next person or persons responsible receive an e-mail notification with a direct link to the processing and have the task in their cockpit with the corresponding reminders.

Tracking and control

Overview of all completed and ongoing processes in the operational implementation: How many events (ideas, contractor assignments, dangerous situations, customer inquiries, projects, complaints, etc.), in which processing status, with whom, how on schedule. Automated transfers to the following processing steps, e-mail notifications in case of responsibility and delay, reminder e-mails in case of due date and escalation options support the process flow.

Evaluation and analysis

Data becomes information. Information becomes insight: The dashboards provide an overview of all completed and ongoing processes in operational implementation: how many events (ideas, contractor orders, dangerous situations, customer inquiries, projects, complaints, etc.), in which processing status, with whom, how on schedule. All data can be linked together as desired in the sense of a data cube. Filter functions allow fast analysis and drill-down to the individual event.