Making knowledge available with MSO-FAQ. Simple – transparent – successful.
Making knowledge available with MSO-FAQ. Simple – transparent – successful.
Making knowledge available with MSO-FAQ. Simple – transparent – successful. Effective knowledge management/knowledge sharing with the MSO FAQ application. Online entry of question/task/problem and description of the solution including screenshots, images and further information via attached documents. Easily find the solutions you are looking for using the search function, list view and filter option.
  • What exactly is a FAQ database?
    FAQ stands for ‘Frequently Asked Questions’. Frequently asked/recurring questions together with the corresponding answers can be collected and made available in the FAQ database.
  • For which companies/industries is the FAQ application suitable?
    The FAQ application is suitable for companies of all industries and sizes that need a clear and uncomplicated approach to sharing their knowledge with each other in one place.
  • Do I need any prior knowledge to use this template?
    No. The template is designed to be intuitive and easy to use with the enclosed instructions.
  • Can I customise the template to my specific needs?
    Yes, our FAQ template is flexibly configurable and can be easily customised to the specific needs and requirements of your company.
  • How does the FAQ application differ from other knowledge databases?
    The employees are at the centre. Knowledge is not centrally managed/specified and shared via documents, but all employees can make their knowledge available within the company at any time in a simple and uncomplicated way.
  • How does the template encourage teamwork?
    Questions and their answers can be posted and viewed/used by all employees. Straightforward, simple and transparent at all times.
  • Where can I get support with further questions?
    If you have any further questions or need support in using our template, please feel free to contact us using our contact form.

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